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| Home » Policies |
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Ordering |
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Customers all over the world can place orders over the phone at +886-2-66162880 Monday through Friday, |
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10:00AM to 7:00PM, excluding holidays. Or contact sales@netsys.com.tw to inquire about ordering instructions. |
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United States Customers can place secure orders online 24 hours a day, 7 days a week at |
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www.netsys-direct.com or over the phone at 1-877-NETSYS1 (1-877-638-7971) Monday through Friday, |
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9:00AM to 6:00PM (EST), excluding holidays. Or contact sales@netsys-america.com to inquire about |
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ordering instructions for the United States and Canada. |
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Privacy |
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Netsys is committed to protecting your company's information and using it only as appropriate to provide you |
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with the best possible service and products. The information we collect about your company, such as your |
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company name, address, phone number, email address and other information comes from your company |
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customer recorder. We do not disclose this information to anyone. |
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Authorized Sales Regions |
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Please contact sales@netsys.com.tw to request an Authorized Representative for selling Netsys products. |
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Payment Term |
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T/T in advance before shipping or by irrevocable L/C at sight. |
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Shipping Term |
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FOB Taiwan, EX Works if total orders amount is less than US$3000. |
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Delivery Lead Time |
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Sample order:Within 7~14 working days after receipt of payment. |
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Formal order:Within 4~6 weeks after receipt of payment. |
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Warranty |
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All Netsys Products come standard with a one-year warranty from original B/L date. Damaged and modified |
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products are excluded from warranty coverage. |
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RMA |
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Please contact sales@netsys.com.tw to request an RMA number and further instructions for returning a |
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product for warranty or out-of-warranty repairs. Netsys reserves the right to repair and return or replace |
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returned products with comparable or better products at its sole discretion...more details |
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